Taking
Football into Business
I’ve
always compared football to business management, for me the two go hand in
hand. With this thought in mind I thought I’d have a look on the internet to
see if anyone else had the same views. To my surprise I wasn’t able to find anything;
I’m sure someone else has had these views though.
So
just where do I get the idea that the elements of football can be taken into
business? To start if a Football team fails then it’s the manager who takes the
flak, the same can be said in business, if KPI’s aren’t being met then it’s the
line manager who has to provide the answers.
Picking
your team is also no different than that of the team on a football pitch. First
of all you have to think which team member suits which role. You wouldn’t put
your best striker in goal just like you wouldn’t put a member of staff who is
nervous and doesn’t like speaking to customers into a complaints department.
This is just suicide. If you want your team to perform at their best then you
need to put round pegs in round holes.
For
me the positions in football are very similar, in football you have Defence,
Midfield and Attack. These are the rules that can be applied to business.
The
attack is the sales team, without sales you don’t have a business just like in
football if you don’t score goals then you don’t win games.
The
midfield is the supply chain and sales assistance
The
defence, this is your aftersales department. If you don’t support logistics,
sales and your products then the business falls down.
People
would say that your defenders do occasionally score goals and do help out with
the attack. The same can be said in business. When pitching to a potential new
customer you may tell them about how good your aftersales support is or about
how you always delivery the finished goods on time. It’s these factors that
could clinch the sale.
The
manager of a football team also has to deal with individuals with multiple
personalities the same as a business manager. There will be staff who have big
ego’s and know everything but may not be as good as they think. There may be a
member of staff who has a skill that even they don’t know about yet but the
manager can see it in them and has to nurture this out of them.
Some
staff/players respond to being addressed directly and sternly, some need an arm
put around them. I remember being a young footballer and playing with someone
who was far more experienced than me and a far better player than me but he
only knew one style of dealing with players and that was to shout at players. I
explained that it doesn’t always work and that although in football this method
may get the best out of certain players it doesn’t all. What he said next
shocked me; he simply said “what do you want me to do? Put my arm around him
and tell him everything will be ok?” I told him YES if that’s the way to get
the best out of him!
This
showed that to be a good manager you need to be able to adapt to an individual’s
personality.
I’ve
recently been learning about management at college and one particular theory is
McGregors X and Y theory. Although I don’t agree with the theory in principle
it teaches that to be a good manager you have to be an X and Y manager, some
people simply cannot be trusted but can work to deadlines as long as you keep
on top of them but within the same team you may have someone who can be left
and trusted. You will get the same results but with different methods.
I
remember reading a story about Jose Mourinho and Mario Balotelli. Jose Mourinho
is famous for his ability to manage individuals and players have said that they
don’t know how but he always seems to get the best out of them, however even he
stuggles.
Jose
Mourinho
“I remember
one time went to play Kazan in the Champions League. In that match I had all my
strikers injured. No Milito, no Eto’o, I was really in trouble and Mario was
the only one.
"Mario
got a yellow card in the 42nd minute, so when I go to the dressing room at
half-time I spend about 14 minutes of the 15 available speaking only to Mario.
"I said
to him, ‘Mario, I cannot change you, I have no strikers on the bench, so don’t
touch anybody and play only with the ball. If we lose the ball no reaction. If
someone provokes you, no reaction, if the referee makes a mistake, no reaction.'
The 46th minute, red card."
This shows
that even the finest man managers in the world struggle at times and that at
times you cannot be an X manager or a Y manager, you have to constantly slide
the scale to get the best from that individual when required.
There are
other examples that can be given as to why my Theory works and I don’t doubt
there are people who question my theory just like the way I question McGregors.
However to be a successful manager you have to have a successful team just like
in football, as I’ve said a many business meetings, there’s no use being the
top goal scorer in the league if your team gets relegated.
We must
always remember what team stands for
Together
Everyone
Achieves
More
Thank you